How Can We Help?
If you’re having trouble with FluxivoChat, we’re here to help. Here are the fastest ways to get support:
Check the Docs
Most questions are answered in our documentation. It covers installation, configuration, troubleshooting, and more.
Email Support
Can’t find your answer? Email us at support@aidovra.com and we’ll get back to you within 24 hours (4 hours for Priority Support customers).
Common Issues
Widget not showing? Make sure the embed code is placed before the closing </body> tag on your site.
AI giving wrong answers? Review and update your knowledge base entries. The AI only knows what you teach it.
Need to reset your license? Log into your account dashboard and deactivate the old site before activating the new one.